We are a licensed recycler in the state of Texas, we promise fast shipping along with professional and secure packaging. But most importantly you can be assured of old fashioned customer service. You can expect our service to be friendly and professional.
You can also be assured that the service will continue after you receive you purchase. Our goal is for you to return to our store or recommend us. So we wish for you to only to have a positive experience.
We have 100% POSITIVE FEEDBACK and we will not be satisfied if ONE customer is unhappy!! Don't miss out on your chance to SAVE while buying from a trusted seller –bid now.
Payment
Payment is due within 4 days of auctions end. Please do not bid if you cannot meet this requirement. ebay transactions are legal & binding contracts. Please read the entire auction carefully before bidding. By bidding you are agreeing to all terms & conditions described within.
All items must be paid in full within 4 days of auction end. If we have not received payment or had mutual communication within 4 days we will bring the item to ebay for non-pay resolution. We have to do this in order to receive credit for the listing that you didn't pay for and we will relist the auction to find the part a good home. Please make sure you want the item BEFORE you bid or buy. We accept ONLY PayPal for payment unless otherwise noted in the auction listing. For any and all other forms of payment please contact me prior to bidding. All Texas residents are required to pay 8.25% state sales tax sorry folks but the Governor want his share as well!
If you purchase multiple items we will send you a corrected invoice with combined shipping, if you pay multiple shipping charges we will refund you via paypal the shipping charge difference once the shipment is completed
Domestic Shipping
We ship most items via USPS priority or UPS unless otherwise noted in the listing. Generally smaller items will be shipped out USPS priority and large items like forks, frames and wheels usually ship UPS. We ship Engines and other large parts via common carrier (LTL). We ship items everyday Monday-Friday and we are quick to package and ship your item. All of our parts come carefully and properly packaged. We will often disassemble large items like forks to properly ship and protect your item. We also combine shipping on multiple items.
International Shipping
YES! Rubber Side Up is happy to do international shipments. We use USPS priority mail on our international shipments. Most of the time we list shipping cost for international transactions so check there first. If it is not listed please feel free to contact us for a freight quote. Please do so BEFORE you bid or buy our item. We do not ship engines or other LTL items international. Sorry all but if it?s too big and heavy for USPS we need to sell it here in the States.
International Buyers – Please Note:
Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility.
Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying.
Customs fees are normally charged by the shipping company or collected when you pick the item up. These fees are not additional shipping charges.
We won't under-value merchandise or mark the item as a gift on customs forms. Doing that is against U.S. and international laws.
Return Policy & 30 Day Warranty:
The item must be returned within 30 days of delivery
You must contact us prior to any return
The item must be returned in it’s original or other proper packaging.
Shipping charges are not refundable.
Return Shipping is the buyers responsibility.
Components must be installed by a certified Technician to qualify for warranty
Rubber Side up is dedicated to your complete 100% satisfaction. If for any reason you’re not completely satisfied with your purchase you may return your unused item(s) for a full refund (less shipping costs).
Communication:
As odd as this sounds. we believe that no matter how good we treat our
customers. there are going to be the very few that bid on a product, never communicate and then leave adverse feedback for no reason, or blackmailing the seller into giving into unreasonable request in order to keep the hard earned 100% feedback. such things would make it even impossible for god himself to avoid an unfair customer.
for the rare few that have no consideration for our hard work. if you bid on our products and ever leave less than a perfect rating without
communicating and giving us every opportunity to fix anything and everything. you will be held liable. we want to go down in history as the best ebay seller that ever lived and will not stand for unreasonable customers. you will be held legally liable!
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